PLDT DECIDES

From April 16 to 19 I've been doing follow up regarding our problem with the DSL connection

Still they:

- Cannot give the root cause

- Cannot tell when the connection will be restored?

- Cannot tell when will the people come and fix it

And today.. ANAK NG PUTA KAYO! 

As I quotang ina 'naka assign na po sa technician ung issue. SILA PO ANG MADEDECIDE KUNG KAILAN NILA KAYO PUPUNTAHAN'

Eh PUTANG INA NYO PALA EH!!

Pag na-late lang ng ilang araw sa pagbayad ambilis nyo magbigay ng notice of disconnection. Ang malupit pa nun putol na bago pa matanggap ung notice.

Dapat baguhin nyo na ang pamamalakad, proseso at kultura nyo. Ano pa at tinawag kayong service provider kung ganyan ang serbisyo nyo.

And I am keeping myself from indicating the name of the assigned technician.  I still have that respect for the individual kind of thing...

PLDT - WALA NANAMAN CONNECTION

PLDT as always, has no answer to our queries regarding the so called 'problem' in our area.

Since Friday night or Saturday we are not able to connect to the internet.

Q1. What is the problem?

- Sir, we are still trying to identify the problem

Q2. When can you give updates?

- Sir, we do not know when the technical team will give their updates.

Q3. Can we ask for a rebate?

- Sir we can not verify that as of this time. You can call billing tomorrow.

I got the ticket number for the incident.

This is our telecoms/internet SERVICE PROVIDER

Super Boy sleeping